Streamline IoT Device Management With SocketXP
Experience the future of IoT device management with our all-in-one platform. Simplify oversight with centralized control, real-time monitoring, and automated updates.
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Engineered for Uncompromising Security
Zero Trust Security
Zero Trust Security for all connecting devices and apps. All connecting devices and apps are authenticated using mTLS client certificates, private keys and short-lived auth tokens.
SSO Login & MFA
SocketXP uses Multi Factor Authentication offered by your SSO providers such as Microsoft 365, G Suite to authenticate users during login.
Secure Endpoints
All data transmitted to our cloud gateway over the internet are SSL/TLS encrypted end-to-end, avoiding MITM attacks.
IP Whitelisting
Restrict access to your IoT devices by whitelisting the IP adddresses from which the devices could be accessed.
No Open Ports
SocketXP IoT Platform, unlike other vendor solutions, does not open up your device ports to the internet. Port scanners and hackers cannot scan your device ports.
Massively Scalable
SocketXP IoT Gateway is designed from the ground up as a cloud scale app. It could easily scale to serve 1 million devices.
Programmability & Automation
SocketXP provides fully functional REST APIs to integrate your application with SocketXP IoT Platform. Automate your DevOps workflow using SocketXP OTA update REST APIs.
Platform & OS Agnostic
SocketXP supports any hardware platform: x86, ARM, MIPS and RISC processors running any OS. We support any platform, you need us to support.
Happy Users Worldwide
Connected Devices
Hours Of Service Rendered
User & Device Activity Per Week
Our Clients
Device Management
With a single pane of glass view, managing your IoT devices has never been easier or more efficient. Gain unparalleled control and visibility over your IoT ecosystem.
Secure Remote Access
Gain instant, secure access to your IoT devices using SSH, VNC, RDP, and Public Web URLs. Quickly log in to your remote devices to debug and control them, all without the need to send technicians on-site.
IoT DevOps Automation
Automate IoT DevOps workflows and continuously deploy new versions of your application software as OTA updates to your IoT and Edge Linux devices
Asset Tracking
Effortlessly monitor the live location of your remote IoT devices with our advanced IoT asset tracking solution. Visualize your devices on an interactive map, ensuring you can quickly and accurately track their positions.
IoT Remote Monitoring
Offload monitoring your IoT devices to SocketXP and receive webhook notification alerts on Slack or any app when: the device status changes, the device's resource utilization exceeds a threshold, an error is logged into a device file, or a running process fails.
Team Member Access
Share your SocketXP account with your team members, customers and vendors. Enforce RBAC (Role Based Access Control) effortlessly.
Testimonials
Trusted by thousands of customers worldwide and used everyday. Listen to what our customers have to say about us.
SocketXP IoT Remote Connect Solution helps pull realtime weather data from thousands of environmental sensors in the field in a cost-effective manner.
Sara Wilson
Research Scholar
We evaluated several options to replace our current IoT Device Management tool. After evaluating several of them, I found SocketXP and got surprised about how quick the setup was and how conveniently simple the platform is.
José Fontalvo-Hernández
Volytica Diagnostics GmbH
I really like your product, it helps a lot as a backup with managing our IoT sensors out in the field when our own software has a problem and we lose connection.
Dennis R Drost
drowgoo.nl
Thanks for your great service. SocketXP IoT Remote Access Solution works like a charm.
Tobias
freshtaste.de
SocketXP Remote SSH Access Solution is awesome. We could login, debug, re-configure any remote security systems 24x7 now.
John Larson
Secure Alarm
Thank you very much for accomodating our requests. I tried SocketXP and everything works fine. You are very responsive to customer needs.
Silvia Garstea
cubedi.com
Thanks for your great response times, support and accountability! I think this is the best support I have ever had! You literally put the Amazon guys to shame.
Iain Millar
carleton.digital
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Frequently Asked Questions
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Do you have a free plan?
Yes. We do have a generous free plan that comes with access to all our features, including premium features. No credit card is required. Free plan is valid for 30 days. To extend your free trial, corporate users logged in with your corporate email ID can write to us at: support@socketxp.com. Upgrade to a paid plan is required after this period. Free plan usage is subject to our fair-use policy.
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Why SocketXP solution is more secure than other vendors?
SocketXP uses SSL/TLS X.509 certificates and keys for encrypting data transmitted over the public internet from all endpoints to our cloud gateway. It is the same technology used by the banks and governments for exchanging confidential data over the internet.
SocketXP does NOT expose your IoT device ports (TCP ports) directly to the internet through our cloud gateway, unlike other IoT remote access solutions in the market. Basically, SocketXP solution does NOT perform 'port-forwarding', like other vendors do. We enforce Zero Trust Security on all our access endpoints.
SocketXP offers advanced security features such as short-lived authtokens that expire after a certain time period. These authtokens can be used only for a specific purpose such as device registration, device access, REST API access etc.
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What is the maximum number of Rasperry Pis or IoT devices supported per account?
SocketXP Cloud Gateway is a massively scalable solution (>1M devices) that can dynamically scale based on demand. Each subscription plan comes with its own maximum limit.
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Where is SocketXP Cloud Gateway deployed?
SocketXP Cloud Gateway runs in the US-Central (Iowa) Region and Europe (Frankfurt, Germany) Region. Depending on where you are located in the globe, your access speed may vary. European customers are recommended to use the Europe gateway.
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Can you create a new SocketXP Cloud Gateway instance closer to my geographic location?
Yes. We can create a new instance of SocketXP Cloud Gateway in your geographic location for high-volume users. We can also install, support and manage dedicated on-prem or private cloud version of SocketXP IoT Cloud Gateway for your exclusive private use. Please write to us: support@socketxp.com
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I'm unable to connect to my device from the SocketXP web portal. What should I do next?
If you are unable to connect to your device from the SocketXP web portal, it is either your device is powered down or it doesn't have a stable internet connection or a firewall setting is blocking SocketXP agent from connecting to our cloud gateway. Please check our troubleshooting guide for more tips on what you could next: https://docs.socketxp.com/guide/troubleshooting-guide.
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Can I purchase the software license of SocketXP IoT Management Platform to self-host it in a cloud vendor of my choice?
Yes. You can purchase the software license of SocketXP IoT Device Management Platform for self-hosting. Please write to us: support@socketxp.com
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I'm unable to connect my IoT device with the SocketXP cloud gateway. The SocketXP agent error log says "Invalid Device Key". What is the issue here?
The error message "Invalid device key" could mean two things:
1) You recently deleted the device from the web portal but the "device.key" file in the device at "/var/lib/socketxp" belongs to the previous registration. In that case, delete the stale "device.key" file and re-execute the SocketXP login command.
2) You are a customer in the EU region but trying to connect your device with the SocketXP cloud gateway in the US region using the "device.key" obtained from the SocketXP cloud gateway in the EU region. Use "--region=eu" in ALL the commands to resolve this issue.
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I'm unable to SSH into my IoT device from the web portal. It says "Connection closed". What is the problem?
Most likely, the problem is, you have created more than one tunnel or service for the same endpoint: SSH port 22, in this case.
Visit the SocketXP web portal, go to the devices section, click the Device ID to show the device details, scroll down to the bottom of the page to view the "services" or "tunnels" listed for this device. If you see more than one entries for port 22 (say for example: tcp://localhost:22, tcp://127.0.0.1:22, tcp://192.168.10.1:22), delete them just keep one entry. You should have only one service listed for each port.
Also, check if the SocketXP agent is running on the device and the SSH server daemon status is active, up and running(Use the "sudo systemctl status sshd" linux command to check SSHd status).
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Do you have a troubleshooting guide?
Yes. Our troubleshooting guide is located at: https://docs.socketxp.com/guide/troubleshooting-guide