When you can’t see what’s happening in real time, issues go unnoticed until customers are impacted. Offline devices, outdated firmware, and performance drops remain hidden without a unified view.
Streamline IoT Device Management With SocketXP
Experience the future of IoT device management with our all-in-one platform. Simplify your IoT operations and oversight with centralized control, continuous monitoring, real-time asset tracking and automated software updates.
Challenges
Why You Need an IoT Device Management Platform
If these challenges sound familiar, you're not alone. Most IoT vendors begin this way — only to realize that scaling securely, reliably, and efficiently requires a dedicated device management platform.
Manually provisioning and configuring devices slows down deployments and introduces human error. As your fleet grows, what starts as a small setup task quickly becomes a scaling bottleneck that limits rollout speed and consistency.
Managing credentials and network access through scripts or shared keys becomes unmanageable over time. Without centralized control, enforcing consistent, secure communication across thousands of devices becomes a constant challenge.
Tracking each device’s journey — from onboarding to decommissioning — across spreadsheets or custom scripts quickly becomes unsustainable. Operational visibility and control erode as device fleets expand.
Open-source tools and in-house scripts work for early pilots but can’t handle large-scale, secure, or auditable operations. Maintaining them consumes engineering time that could be spent improving your product.
Manual firmware and configuration updates are prone to errors, version mismatches, and downtime. Scaling these updates safely across distributed devices is nearly impossible without a coordinated system.
Solutions
How SocketXP Solves These Challenges
SocketXP simplifies IoT operations by unifying security, visibility, and control — helping device manufacturers and service providers scale faster with confidence. SocketXP drastically reduces the valuable engineering time spent on IoT operations that could be spent improving your product.
Automated, Zero-Touch Onboarding
SocketXP enables secure, out-of-the-box provisioning and registration. Devices connect automatically on first boot using the manufacturer installed security keys and digital certificates — no manual setup, no on-site configuration, just instant connectivity at scale.
Enterprise-Grade Security and Access Control
SocketXP’s zero-trust design enforces strict identity, encryption, and access policies. Each connection is authenticated, SSL/TLS encrypted, and isolated — without exposing open ports or relying on fragile VPNs.
Unified Fleet Visibility
Monitor device connectivity, performance, and health from a single dashboard. Receive real-time insights and alerts to identify and resolve issues before they affect your operations.
Reliable OTA Updates
Deliver firmware, software package and configuration updates safely and consistently. SocketXP’s controlled rollout, rollback, and audit capabilities minimize downtime and ensure version compliance across your fleet.
Secure Remote Diagnostics
Access devices instantly for debugging, log collection, or rebooting. SocketXP’s reliable and secure encrypted tunnels allow engineers to reach devices remotely — reducing site visits and accelerating issue resolution.
Full Lifecycle Management
SocketXP scales effortlessly from few hundreds to tens of thousands of devices. Its API-first design allows integration with your existing systems, giving you full control and visibility as your deployment grows.
Solutions Indepth
SocketXP Solutions - Indepth
SocketXP delivers an end-to-end management layer for secure onboarding, access control, monitoring, updates, diagnostics, and lifecycle governance. It centralizes visibility and automation, enabling organizations to scale IoT fleets with operational efficiency and enterprise-grade security.
Device Onboarding & Provisioning
- Securely onboard tens of thousands of devices automatically.
- Implement Zero Touch Provisioning (ZTP).
- Issue unique device identities and certificates at scale.
- Automate device registration with IoT platform/cloud backend.
- Validate and authenticate devices before network connection.
Security & Access Management
- Secure remote access without VPNs.
- Encrypt all device communications end-to-end (TLS/mTLS).
- Rotate keys, certificates, and credentials at scale.
- Implement role-based access control (RBAC).
- Audit and monitor user access.
- Protect devices from firmware/configuration tampering.
Monitoring & Telemetry
- Monitor device health (CPU, memory, disk, connectivity).
- Track device status in real-time.
- Collect telemetry reliably from edge devices.
- Detect offline devices and root causes.
- Trigger alerts for failures or anomalies.
Firmware & Software Updates
- Perform secure OTA updates of device firmware.
- Version and rollback firmware updates safely.
- Deploy software/configuration changes remotely.
- Ensure updates are atomic to prevent bricking.
- Schedule updates during low-usage periods.
Diagnostics & Troubleshooting
- Remotely debug devices.
- Retrieve logs and system metrics.
- Reboot or reset devices remotely.
- Detect and fix network connectivity issues.
- Triage failures efficiently without on-site visits.
Scalability & Device Lifecycle
- Manage tens of thousands of devices efficiently.
- Decommission or retire devices securely.
- Track firmware/software versions across devices.
- Implement lifecycle policies (onboarding → operation → updates → decommission).
- Integrate device management into internal tools/dashboards.
CORE FEATURES
Powerful Features Designed to Simplify Your IoT Operations
Explore a wide range of powerful features designed to simplify IoT management, enhance security, and automate your IoT workflows effortlessly.
Centralized Device Management
With a single pane of glass view and centralized dashboard, managing your IoT devices has never been easier or more efficient. Gain unparalleled control and visibility over your IoT ecosystem. Filter and view devices based on device metadata.
Secure Remote Access
Gain instant, secure access to your IoT devices using SSH, VNC, RDP, and Public Web URLs. Quickly log in to your remote devices to debug and control them, all without the need to send technicians on-site. Secure connectivity over WiFi, WLAN, Cellular and Satellite Internet connections.
IoT DevOps Automation
Automate IoT DevOps workflows and continuously deploy new versions of your application software as OTA updates to your IoT and Edge Linux devices. Integrate with third-party apps or homegrown tools using SocketXP APIs. Updating device configurations or executing scripts remotely at scale has never been easier.
Asset Tracking
Effortlessly monitor the live location of your remote IoT devices with our advanced IoT asset tracking solution. Visualize your devices on an interactive map, ensuring you can quickly and accurately track their positions.
IoT Remote Monitoring
Offload monitoring your IoT devices to SocketXP and receive webhook notification alerts on Slack or any app when the device status changes, the device's resource utilization exceeds a threshold, an error is logged into a device file, or a running process fails.
Team Member Access
Securely share your SocketXP account with team members, customers, and vendors. Use Role-Based Access Control (RBAC) to assign roles and permissions, ensuring streamlined collaboration and controlled access.
SUPPORTED HARDWARE AND SOFTWARE
Broad Compatibility Across Platforms and Operating Systems
SocketXP works seamlessly on a wide range of IoT hardware platforms, software and operating systems.
SECURITY
Engineered for Uncompromising Security
SocketXP is a Zero Trust IoT Device Management Platform built from scratch with security in mind.
Zero Trust Security
Authenticate all devices and apps with mTLS certificates, private keys, and secure tokens.
SSO Login & MFA
Secure logins with Multi-Factor Authentication using SSO providers like Microsoft 365 & G Suite.
Secure Endpoints
Data is SSL/TLS encrypted end-to-end, protecting against MITM attacks.
IP Whitelisting
Control access by allowing only trusted IP addresses to connect to your devices.
No Open Ports
Keep device ports hidden from hackers and scanners with a closed-port setup.
Programmability & Automation
Use REST APIs to integrate and automate workflows with ease.
STATISTICS
Reliable and Scalable Connectivity
SocketXP offers secure, scalable, and intuitive solutions to simplify IoT device management and monitoring.
7K+
Happy Users Worldwide
137K+
Connected Devices
48K+
Hours Of Service Rendered
9.3M+
User & Device Activity Per Week
TESTIMONIAL
What Our Users Say
Hear from our satisfied customers about how SocketXP has transformed their IoT workflows with seamless connectivity, robust security, and unmatched reliability.
Whitepapers
Knowledge Hub: SocketXP Whitepapers
Our whitepapers provide practical knowledge, compelling use cases, and proven best practices to help you effectively manage your growing device fleet.
