SocketXP Connected Vehicle Device Management Platform
Remotely manage, monitor, and update IoT devices in connected and electric vehicles — telematics units, EV charging stations, onboard diagnostic systems — and push vehicle OTA software updates without a service visit.
Driving the Future with Connected Vehicle IoT Management
The automotive industry is transforming with connected vehicles, EV charging stations, telematics units, and smart traffic systems. Managing this fleet of automotive IoT devices requires real-time tracking, remote diagnostics, secure access, and over-the-air vehicle software update capability — at scale.
Vehicle Device Monitoring & Alerting
Monitor your connected vehicle IoT devices and EV charging station controllers 24x7. Receive instant alerts when a telematics unit, onboard diagnostic system, or charging controller reports an error or goes offline.
SSH Remote Diagnostics
Securely SSH into any vehicle's onboard diagnostic system or telematics gateway to debug software, inspect logs, or change configuration — remotely, without a physical service visit or vehicle recall.
Fleet Status Dashboard
View the status of your entire connected vehicle and EV charging station fleet from a single dashboard. Filter by vehicle model, firmware version, or deployment region.
Vehicle OTA Software Update
Push vehicle software patches, telematics firmware updates, or configuration changes to a single unit or your entire connected vehicle fleet with one click — over-the-air, no dealership or service visit required.
How ABC Automotive Innovations Resolved Critical EV Software Issues with SocketXP
Discover how ABC Automotive Innovations quickly identified and fixed a software bug in their EV charging sensor using SocketXP. With secure remote access, real-time monitoring, and seamless vehicle OTA updates, they minimized downtime, improved customer satisfaction, and optimized vehicle performance—all with a single click.
ABC Automotive Innovations is a leading manufacturer of advanced connected electric vehicles, integrating cutting-edge IoT technology to enhance vehicle performance, safety, and user experience. They provide a range of features including real-time vehicle diagnostics, remote software updates, and advanced battery management systems. However, during a recent software update rollout to a fleet of their latest electric vehicles, a compatibility issue in the system caused the vehicle's charging sensor to misbehave.
The system was reporting inaccurate battery level readings. This caused a lot of concern and potential performance degradation for drivers, and it led to increased customer support inquiries. ABC's engineers used the SocketXP IoT Remote Access Platform to securely login to their vehicle's onboard diagnostic systems deployed in the field, quickly identified the software bug in the charging sensor logic and developed a fix. They then used SocketXP's OTA Update feature to remotely push the software fix to all of their affected vehicles with a single click.
The fix was deployed within minutes, and the charging sensor was back to working normally. The potential performance degradation was quickly resolved, and the vehicles were able to continue without further interruption. The manufacturer experienced a significant reduction in service complaints, improved customer satisfaction, and reduced operational costs. SocketXP provides multiple tools under one cloud platform that are crucial for the day-to-day management of connected vehicle IoT projects.
For instance, SocketXP remote control tool provides the option to remotely SSH login to the vehicle's onboard systems, debug the software, or alter its configuration settings. SocketXP also continuously monitors the functioning of these devices and generates alarms when errors occur. SocketXP asset tracking continuously tracks the location of your connected vehicles. SocketXP OTA update tool pushes bug fixes or software updates to a fleet of smart embedded devices with a single-click.
Frequently Asked Questions
Find quick answers to the most common questions about this topic.
How can SocketXP help manage connected vehicle IoT devices remotely?
+Can SocketXP push over-the-air (OTA) software updates to vehicle telematics units?
+Can SocketXP remotely access vehicle diagnostic systems in the field?
+Can SocketXP access the web interface running on a vehicle onboard system or EV charger?
+Can SocketXP run diagnostic commands or scripts across the entire vehicle fleet at once?
+Can SocketXP manage an EV charging station fleet remotely?
+What Our Users Say
Hear from our satisfied customers about how SocketXP has transformed their IoT workflows with seamless connectivity, robust security, and unmatched reliability.