Choose Your Right Plan
Experience scalable, secure, and cost-effective IoT device management with SocketXP's flexible pricing plans designed to meet your unique needs.
Free
Try all features for free for 30 days.
$0 per month
2 Devices maximum
100 MB Data/Device
All Features Included
100 OTA Updates
30 Day Validity
No Credit Card Required
Lite
Basic remote access & device management for small-scale IoT.
$20 per month
40 Devices Included
Additional Device:
$0.50 per device / month
Device Management
Remote SSH & SFTP Access
SSH Access From Web Terminal
SSH Server on Non-default Port
100 MB Data/Device
No RDP VNC Access
No HTTP Remote Access
Email Support
Eco
Affordable plan with advanced remote access features.
$39 per month
40 Devices Included
Additional Device:
$0.99 per device / month
All Lite plan features
Device Management
Remote SSH & SFTP Access
SSH Access From Web Terminal
SSH Server on Non-default Port
SSH using Public/Private Key
Remote Desktop VNC Access
Remote Access any TCP service
300 MB Data/Device
HTTP Web Service Remote Access**
Email Support
Pro
Unlock everything for less. Experience the full power.
$79 per month
40 Devices Included
Additional Device:
$1.99 per device / month
All Eco plan features
HTTP Web Service Remote Access
Device Monitoring
Developer API Access
500 OTA Updates
500 MB Data/Device
5 Team Members
Email Support
Core
Essential remote access & device management for large-scale IoT.
$99 per month
100 Devices Included
Additional Device:
$0.30 per device / month
Device Management
Remote SSH & SFTP Features
SSH Access From Web Terminal
SSH Server on Non-default Port
100 MB Data/Device
Email Support
Basic
Secure and advanced remote access for growth.
$299 per month
100 Devices Included
Additional Device:
$0.30 per device / month
All Core Plan Features Plus
SSH using Third Party Tools
SSH using Public/Private Key
Remote Desktop VNC Access
Remote Access any TCP service
100 MB Data/Device
Email Support
Standard
Advanced monitoring, management & OTA updates for enterprises.
$499 per month
100 Devices Included
Additional Device:
$0.50 per device / month
All Basic Plan Features Plus
HTTP Web Service Remote Access
Device Monitoring
Asset Tracking
Developer API Access
1000 OTA Updates
500 MB Data/Device
10 Team Members
Email Support
Premium
Fully-featured enterprise IoT solution with priority support.
$799 per month
100 Devices Included
Additional Device:
$0.50 per device / month
All Standard Plan Features Plus
Enterprise Security Features
Device Telemetry
mTLS Authentication
Role Based Access Control
Log Storage Upto 1 Year
5000 OTA Updates
500MB Data/Device
25 Team Members
Priority Email Support
## Small Business plans are economical if you have less than 300 devices to manage.
Compare Plans to Find Your Perfect Fit
Easily evaluate features, pricing, and benefits across all our plans. From essential tools to enterprise-grade solutions, discover the plan that aligns perfectly with your IoT needs.
| Features | Free | Lite | Eco | Pro |
|---|---|---|---|---|
| Plan Limits | ||||
| Price per month | $0 | $20 | $39 | $79 |
| Devices included in the price | 2 | 40 | 40 | 40 |
| Price per additional device | - | $0.50 | $0.99 | $1.99 |
| Minimum # Devices | 2 | 40 | 40 | 40 |
| Maximum # Devices | 2 | Unlimited | Unlimited | Unlimited |
| Maximum # services per device** | 3 | 1 | 1 or 3 | 5 |
| Data Transfer Limit Per Device | 100MB | 100MB | 500MB | 500MB |
| Data sharing between devices |  | - | - | |
| Remote Access & Control | ||||
| SSH access from web terminal | | | | |
| SSH server on non-default port | | | | |
| SSH using third party tools | | - | | |
| SSH using public private key | | - | | |
| SCP/SFTP from web portal | | | | |
| SCP/SFTP using third party tools | | - | | |
| SocketXP Agent Slave Mode | | - | | |
| Remote Desktop VNC Access | | - | | |
| HTTP Web Service Remote Access | | - | | |
| Maximum # of HTTP Connections | 10K | - | 40K | 100K |
| Monitoring, Tracking & Update | ||||
| Device Monitoring | | - | - | |
| Device Tracking | | - | - | |
| Device Telemetry | | - | - | |
| Advanced Security (mTLS, RBAC) | | - | - | |
| OTA Updates | | - | - | |
| Maximum # of OTA Updates | 100 | - | - | 500 |
| Developer API access | | - | - | |
| # Team Members Allowed | 0 | 0 | 0 | 5 |
| Support Options | ||||
| Email Support | | | | |
| Priority Email Support | - | - | - | - |
| Phone Support Option | - | - | - | - |
| Dedicated Server Option | - | - | - | - |
* Free plan is valid for 30 days. Subject to our fair-use policy. Upgrade to a paid plan is required after 30 days to continue using the service.
** Eco plan allows setting up remote access for 3 TCP services or 1 HTTP service in a mutually exclusive manner. Choose Pro Plan, if you want to setup remote access for both TCP and HTTP services in a single device.
Your Questions, Answered
Need help? Check out our FAQs for instant answers to the most common questions about our platform, features, and support.
Do you have a free plan?
+Yes. We do have a generous free plan that comes with access to all our features, including premium features. No credit card is required. Free plan is valid for 30 days. Upgrade to a paid plan is required after this period. Free plan usage is subject to our fair-use policy.
I want to remotely access a HTTP web service running in my IoT device. Which plan should I subscribe to?
+SocketXP HTTP Web Service Remote Access Solution is available in Eco, Pro, Standard or Premium Plans. Please subscribe to our Eco, Pro, Standard or Premium Plan.
I'm looking for a customized price plan for our special usecase. Can I get a customized price plan?
+Yes. We can get you a customized price plan if your usecase is special and doesn't fit any of the existing price plans above. Please write to us at: support@socketxp.com.
Can I purchase the software license of SocketXP IoT Management Platform to self-host it in a cloud vendor of my choice?
+Yes. You can purchase the software license of SocketXP IoT Management Platform for self-hosting. Please write to us: support@socketxp.com
Why SocketXP solution is more secure than other vendors?
+SocketXP uses SSL/TLS X.509 certificates and keys for encrypting data transmitted over the public internet from all endpoints to our cloud gateway. It is the same technology used by the banks and governments for exchanging confidential data over the internet.
SocketXP does NOT expose your IoT device ports (TCP ports) directly to the internet through our cloud gateway, unlike other IoT remote access solutions in the market. Basically, SocketXP solution does NOT perform 'port-forwarding', like other vendors do. We enforce Zero Trust Security on all our access endpoints.
SocketXP offers advanced security features such as short-lived authtokens that expire after a certain time period. These authtokens can be used only for a specific purpose such as device registration, device access, REST API access etc.
What is the maximum number of Rasperry Pis or IoT devices supported per account?
+SocketXP Cloud Gateway is a massively scalable solution (>1M devices) that can dynamically scale based on demand. Each subscription plan comes with its own maximum limit.
Where is SocketXP Cloud Gateway deployed?
+SocketXP Cloud Gateway runs in the US-Central (Iowa) Region and Europe (Frankfurt, Germany) Region. Depending on where you are located in the globe, your access speed may vary. European customers are recommended to use the Europe gateway.
Can you create a new SocketXP Cloud Gateway instance closer to my geographic location?
+Yes. We can create a new instance of SocketXP Cloud Gateway in your geographic location for high-volume users. We can also install, support and manage dedicated on-prem or private cloud version of SocketXP IoT Cloud Gateway for your exclusive private use. Please write to us: support@socketxp.com
I'm unable to connect to my device from the SocketXP web portal. What should I do next?
+If you are unable to connect to your device from the SocketXP web portal, it is either your device is powered down or it doesn't have a stable internet connection or a firewall setting is blocking SocketXP agent from connecting to our cloud gateway. Please check our troubleshooting guide for more tips on what you could next: https://docs.socketxp.com/guide/troubleshooting-guide.
I'm unable to connect my IoT device with the SocketXP cloud gateway. The SocketXP agent error log says "Invalid Device Key". What is the issue here?
+The error message "Invalid device key" could mean two things:
1) You recently deleted the device from the web portal but the "device.key" file in the device at "/var/lib/socketxp" belongs to the previous registration. In that case, delete the stale "device.key" file and re-execute the SocketXP login command.
2) You are a customer in the EU region but trying to connect your device with the SocketXP cloud gateway in the US region using the "device.key" obtained from the SocketXP cloud gateway in the EU region. Use "--region=eu" in ALL the commands to resolve this issue.
I'm unable to SSH into my IoT device from the web portal. It says "Connection closed". What is the problem?
+Most likely, the problem is, you have created more than one tunnel or service for the same endpoint: SSH port 22, in this case.
Visit the SocketXP web portal, go to the devices section, click the Device ID to show the device details, scroll down to the bottom of the page to view the "services" or "tunnels" listed for this device. If you see more than one entries for port 22 (say for example: tcp://localhost:22, tcp://127.0.0.1:22, tcp://192.168.10.1:22), delete them just keep one entry. You should have only one service listed for each port.
Also, check if the SocketXP agent is running on the device and the SSH server daemon status is active, up and running (Use the "sudo systemctl status sshd" linux command to check SSHd status).
Do you have a troubleshooting guide?
+Yes. Our troubleshooting guide is located at: https://docs.socketxp.com/guide/troubleshooting-guide